Taciturn Support

Need help with the game, have a question about a purchase, or want to report a problem? We're happy to help.

Contact Us

When reporting a problem, it helps to include your device model, operating-system or browser version, and a short description of what happened. Please don't send passwords, payment card details, or other sensitive information.

In-App Purchases

Taciturn offers optional, one-time purchases to unlock features or content. All purchases are processed through Apple's App Store. There are no subscriptions.

Restoring Purchases

If a previously purchased feature isn't available, open Taciturn, visit the purchases section, and select Restore Purchases. Follow any prompts from Apple.

Make sure you're using the Apple Account associated with the original purchase. Eligible purchases should become available once Apple verifies the entitlement. If that doesn't work, please contact us.

Refunds

For purchases made through the App Store, you can request a refund at reportaproblem.apple.com. Apple reviews refund requests under its policies and applicable consumer protection laws.

Purchase Problems

If something you purchased doesn't unlock or can't be restored, email support@taciturn.ca. We'll do our best to help resolve the issue.

Taciturn on the Web

The browser version may save preferences, statistics, and game progress locally. Clearing your browser's website data may remove that information.

If you have trouble playing online, include your browser and operating-system details when contacting us.

Privacy

Taciturn doesn't use advertising trackers or third-party analytics SDKs. The website uses CrocWeb Inc. hosting infrastructure, which may process technical data to deliver and secure the site. See our Privacy Policy for details.

App Licence

Taciturn is distributed through Apple's App Store under the Apple Standard Licensed Application End User License Agreement, unless otherwise specified.

Still Need Help?

Taciturn Support
support@taciturn.ca
taciturn.ca